Transforming how public sector teams communicate.
Explore the solutions helping public sector teams modernise communication, strengthen engagement and build trust through clearer, more connected digital experiences.
Trusted by 100+ public sector organisations
Every skill, at your fingertips.
An extension of your internal team.
Our specialist solutions help public sector teams improve digital engagement, strengthen resident communications and build trust with the communities they serve — with flexible support that scales around internal capability and capacity.
A proven strategy to scale up public engagement.
Our tried and tested strategic approach has helped public sector organisations modernise how they plan, manage and deliver communications across every channel. We bring structure to complexity — building integrated frameworks that align your messaging, modernise your channel grid, and give your team the clarity to move faster and communicate with greater impact.
- Organisational narrative and messaging frameworks
- Stakeholder and audience mapping
- Integrated campaign planning across all channels
- Cloud-based grid management
- Evaluation and measurement frameworks
Channel reach index
Stakeholder map
Transform your public identity to restore civic trust.
We help public sector organisations develop and protect brand identities that inspire trust. From initial brand strategy and visual system design to ongoing governance, we ensure your identity remains coherent across every touchpoint.
- Brand strategy and positioning
- Visual identity design and guidelines
- Tone of voice and messaging frameworks
- Brand governance and rollout
- Campaign creative direction
Colour palette
Asset library
Human-centred storytelling that connects. Every time.
From documentary-style films to editorial photography and social-first content — we handle the full process from concept to delivery.
Tell a story
from behind
the lens.
The most powerful images aren't posed. They're the corridor conversations, the moment before the speech, the quiet resolve behind a decision — and the people doing the work day in, day out, that nobody else sees. We've photographed more than 50 world leaders, and we bring that same eye to telling the human story of your organisation from the inside out.
Critical
BBC News inbound — housing figures query
High
Negative sentiment spike — NHS waiting times
Monitoring
Planning consultation coverage widening
Suggested holding statement
"We are aware of reports and are actively reviewing the situation. A full statement will follow within the hour."
Prepared for the moments that matter most.
When a crisis hits, speed, accuracy and tone are everything. We work with senior leadership teams to prepare robust crisis protocols and provide hands-on support when incidents occur — helping you protect reputation and maintain public trust.
- Crisis preparedness audits and planning
- Senior leadership media training
- Real-time crisis response support
- Stakeholder and media handling
- Post-crisis review and debrief
Digital experiences built
for public audiences.
We design and build web applications and high-converting landing pages for public sector organisations. Whether it's a campaign microsite, service portal or internal tool, our digital team delivers clean, accessible experiences that work at scale.
100%
Mobile responsive
WCAG
Accessibility compliant
72h
Avg. time to live
Housing consultation portal
housing.gov-comms.uk
NHS campaign microsite
nhs-future.millbank.io
Council comms hub
comms.harlow.gov.uk
Publish. Engage. Report.
All from one central platform.
With Ignis, you can publish faster, manage engagement and approvals more effectively, and report on performance and real-time sentiment with complete clarity — all from one powerful AI-supported platform. Best of all, we give your team complete access when you work with us.
Modules
Publishing & approval
Draft, review and approve content through a structured workflow before anything goes live. Role-based permissions and full audit trails keep your team in control.
Live activity
Sarah M. approved Budget announcement post
James T. submitted NHS campaign draft #3
Priya K. commented Q2 strategy overview
Tom R. published Council update — May
Sentiment overview
Engagement by channel
Ignis — Sentiment +14% post-launch. Increase LinkedIn video to sustain momentum.
The communications partner
built for public sector.
We combine specialist expertise, integrated services and a deep understanding of public sector complexity to deliver digital-first communications that drive real engagement and boost trust.
Deep public sector expertise
Over a decade working exclusively with government, councils, NHS and arm's length bodies.
Integrated capability
Strategy, content, digital and data — all under one roof, working together seamlessly.
Embedded partnerships
We work alongside your team, building internal capability not dependency.
938m+
Content impressions delivered
across public sector campaigns
Proven at scale
From national campaigns to local authority rollouts — we've delivered at every level.
Measurement built in
Every engagement includes clear KPIs, reporting frameworks and outcome tracking.
Trusted by senior leaders
We work directly with communications directors, permanent secretaries and ministers.
Work with us